We take great pride in taking care of our guests, below you will find some comments from those who have stayed with us.............
The ratings are all out of 5:
5: Excellent 4: Good 3: Ok 2: Fair 1: Poor
THANK YOU! We had a great time once again staying at your hotel, and would recommend it to all our family and friends. We found all staff to be very helpful and friendly, and please say a big Hello to our morning girl Jennifer. Best Regards, Ivy & Bob G. Dec 8. 09
The free 'Foxtel' channels available in the 'Superior Room' was fantastic. The pools were nice and our room was fairly modern. And the cleaning service everyday was great. Dec 8. 09
I thoroughly enjoyed our stay at Discovery Cairns. The rooms were catered for and the staff were helpful at all times. 3 Dec 09. Ratings: Overall (4) Value (5) Service (5) Quality (5)
3 Dec. 09 "Hotel staff were very friendly & helpful toward us. Nice place & pool areas. Also food very nice too. Thanks." Sue & Lynda.
19 Nov. 09 - Would just like to say thanks to you all
for making our time in cairns enjoyable and
thaks for all your staff’s help. W. Coleman UK
Good morning, I recently came to Cairns for a conference and stayed at Discovery with the ACN telecommunications group. I just wanted to extend my thanks to you and your staff for a most enjoyable staff. We all had a great time and you all made us feel so welcome. Discovery is a place that I would gladly tell people about as an accomodation venue while visiting Cairns.I know people are quick to send letters of complaint if they were unhappy about services so I am sure postive feed back is a welcoming thing. Thanks for making it a great stay and we certainly will be staying there for any future trips to Cairns. Sheree K. 18 Nov. 09
From the moment we arrived, late at night, we were impressed with the hotel's organization and efficiency. Reception had closed, but the instructions given were spot on with regard to getting the key to my room. The next morning, while formally checking in, Martin, the man at the front desk, made suggestions for events and excursions that were perfect, not too expensive and fit into our time schedule. The rooms were quiet, clean and comfortable. And after traveling for two weeks, the laundry room was a huge success.
The Discovery Cairns was nice and clean, great location and really friendly. Rachelle Balez - New South Wales. Ratings: Overall (4) Value (4) Service (4) Quality (4)
The location is excellent, being within walking distance of the main entertainment area. The resort was very clean and the staff very friendly. We would definitely stay there again. March 09 - M Adamson, Western Australia.
Fantastic place! Very modern and funky, with a gorgeous pool area. Staff were friendly, welcoming and friendly. Definitely recommended! Ratings: Overall (5) Value (5) Service (5) Quality (5) March 09 - T Ho, Hong Kong.
I was most impressed with how clean the room was, especially the bathroom. We only ate once at the restaurant but the food was wonderful and the presentation first class. I would certainly stay here again.
05-05-09 - Marianne Redman, New South Wales, Australia.
Ratings: Overall (4) Value (4) Service (4) Quality (4)
We enjoyed the time in the resort. The room is tidy and the location is not far from the city centre Vani Ho June 2009
It is everything you need in a hotel, the staff are very friendly. I would definately stay there again. It is ideal for just a place to sleep when you have a busy itinerary.Liz Kirkovski - May 2009
It was great nice a quiet and relaxing close to everything kids also enjoyed it there and the staff were fantastic expecially the chef that gave the kids ice cream he was a big fan of theres after that but thank you for making our short 2 day there fantastic and will be back there for sure but to stay longer - N Sullivan - Jan - 2009